Shipping Policy
Shipping Information
All online orders will be shipped via DHL Parcel Domestic (Malaysia). Orders usually ship within 2-3 days of being placed, but we aim to get them out sooner.
Delivery times vary depending on end location but as a rough guide, kindly see the information provided by DHL below:
- Major Towns (Klang Valley): next day delivery
- West Malaysia (Peninsular Malaysia): 2-4 days delivery
- East Malaysia (Sabah & Sarawak): 5-7 days delivery
Delivery days and windows are Monday to Saturday (9am - 6pm)
Shipment Tracking
Shipments can be tracked from the DHL E-Commerce public webpage where you can view full shipment information. Shipment tracking is available from DHL E-Commerce Portal in the following forms:- DHL E-Commerce Portal with Login (for customer to view & trace shipment)
URL: https://dhlecommerce.asia/Portal
- DHL E-Commerce Public Tracking Webpage (for recipient to track shipment using DHL Shipment ID)
URL: https://dhlecommerce.asia/track